SHIPPING AND RETURN POLICY

Normally we ship all the order within 24 to 72 hours after receiving your order. In case of any delay in shipping, will be notified you with estimated date of shipping

We are trying our best to deliver the best quality products to all our customers but in case of receiving any defective product, please email us to info@empireropes.com  with product picture and type of defect within 2 weeks of receiving product, we will refund money after getting back of product at our following address. Shipping cost for return material will be paid by customer. In case you would like to return the product, you ordered for any reason, kindly return it the original, unopened condition at your shipping cost of return within 2 weeks of receipt of product and money will be refunded to you

EMPIRE ROPES INC

12-7575 KIMBEL STREET

MISSISSAUGA, L5S 1C8

ONTARIO, CANADA

 

SHIPPING POLICY

Our shipping rates are applicable as under

Order up to 50 CAD flat shipping charge 9.00cad 

Order from 51 to 100 CAD 14cad

Order over 100 to 200 CAD 19 cad

Order over 200 CAD Free shipping within CANADA

Above shipping charges apply only within Canada, 

oversized items/orders where the total weight exceeds 140lbs need to be delivered by freight carrier which are not be eligible for free shipping